Shipping and Handling

• Shipping is calculated based on total package weight.  Shipping rates within the USA start at $5.00, with international shipping starting at $10.50 to Canada, $12.00 to Australia and $11.50 to to all other countries.
• All retail orders will be processed within 1 to 2 business days.
• Packages are shipped via the US Postal Service whenever possible. 

 At this time we offer shipping to the following countries:

• Austria
• Australia
• Belgium
• Canada
• Denmark
• France
• Finland
• Germany
• Guam
• Hong Kong (DHL only)
• Ireland
  
• Italy (DHL only)
• Japan
  
• Luxembourg
• Netherlands
• New Zealand
• Norway
• Puerto Rico
• Singapore
• Spain
• Sweden
• Switzerland
• Taiwan
• United Kingdom- a 20% VAT will be collected at checkout on all orders under 135 pounds.

Please note the following:

• All international packages will be marked as commercial merchandise with the value you paid for the items. You will be responsible for any extra taxes or duty that may be charged at the time of delivery.

• Delivery times vary greatly by country and can take up to four weeks to arrive. 

• Tracking is often not available for small first class packages to international destinations and frequently won't show updates after the package has left the US.

• Canadian customs has been extremely slow this year, taking an average of 3 to 6+ weeks to deliver first class packages after their last US scan.

Is your country not on the list of countries we ship to?  Many customers have gotten around this by using a reliable freight forwarder to bundle their orders from the USA. USgobuy.com is just one of several popular choices available and they happen to be located very close to us making your shipments a bit quicker.  :)